Got questions?
We’ve got answers.
Frequently Asked Questions
I forgot my password. What should I do?
How do I know which cluster or strand I belong to?
Check the guide on the Let’s Get Started page. It matches your SHS strand (like ABM, HUMSS, STEM, etc.) with the correct EmpowerED learning track.
Why can’t I see any courses yet?
Don’t worry—some clusters are still in the process of being set up through our EasyLMS Academy platform.
Are the courses required? Will they affect my grades?
These are bonus learning materials meant to help you grow. They don’t affect your school grades, but they’re great for building your resume, boosting confidence, and earning certificates!
How do I book a mentorship session?
Go to the Mentorship Hub in LearnWorlds. You’ll see available mentors and time slots. Just pick a topic and book your session—easy!
What happens when I finish a course?
You’ll get a downloadable certificate! Your progress and certificates also appear in your My Profile page.
Who do I contact if something’s not working?
Use the Need Support? page to message the admin team, or let your teacher know so we can help you out right away.
Didn’t see the answer to your question?
You can message us directly through the “Need Support?” page on LearnWorlds.
Can’t access LearnWorlds yet because you don’t have an account? No problem—just fill out this quick form instead.
In the message section, include:
- Your strand or cluster (e.g., STEM, ABM, TVL-Industrial Arts)
- A short but clear description of your issue or question
Thank you! Our team will get back to you within 24–48 hours through the email you provided.

